Service Provider APP
🎯 Purpose:
The provider app enables service technicians or garage staff to manage incoming requests, schedule service appointments, complete jobs efficiently, and track performance.
🔧 Key Features:
- Account Activation:
- Secure login using phone number.
- Technician or company approval required by iFix admin team.
- Job Management Dashboard:
- View all incoming, scheduled, and completed jobs.
- Accept or reject service requests based on availability.
- View customer info, service location, and car details.
- Route Navigation & Status Updates:
- Integrated map and GPS navigation to client location.
- Update job status: Accepted, On the Way, In Progress, Completed.
- Job Completion Workflow:
- Upload before/after photos.
- Add notes or diagnostic results.
- Get customer signature or mark as completed with approval.
- Wallet & Earnings Tracking:
- Track daily, weekly, and monthly earnings.
- View pending and processed payments.
- Ratings & Support:
- Monitor customer feedback and ratings.
- Contact iFix support in case of job disputes or technical issues.